Ascentive Services

Ascentive IT Services

Managing your technology, so you can manage your business.

4-block IT service

This service includes Technology Support, Centralized Services, Quarterly IT Blueprint, and Virtual IT Manager. This is an all-inclusive service that remediates internal resources that will save your company employment overhead.

Centralized support

This service includes remote, onsite and telephone support. Office 365 administration if you are currently using Microsoft Office 365. Anti-virus, Windows update and backup management (if applicable), 24/7 server monitoring, and PC monitoring. Ascentive continually improves service methods to deliver complete customer satisfaction and resolution excellence.

Backup and disaster recovery

This service provides a local hardware appliance and replicated off-site backup solution to PC’s and servers. This includes cloud service data retention and the world’s fastest data and full host recovery times and a seamless full recovery solution to ensure the fastest recovery times in the industry. Backup services provided by Ascentive guarantee seamless recovery, data security and safety while complying with industry security requirements.

Virtual IT Manager

This service is a consulting method that includes IT network design, high level infrastructure advice, budgeting guidance and monthly meetings to review the ongoing state of improvement. Virtual IT Manager provides the benefit of an internal resource without the cost of hiring a part-time employee.

Voice hosting and hardware as a service

This service provides voice service as well as VoIP phone hardware as a service, call flow and extension creation and management with inclusive training, remote and on-site support. Virtual fax services are also available.

Gateway security

This service includes next generation firewalls with active monitoring, backups, and security updates. This service has a variety of security levels configured to fit your network security requirements. The hardware is provided as a service with an active warranty and cost effective variants.